Ewa Czarnecka about video chats for ccnews.pl
Ccnews.pl talks to Ewa Charnecka, a member of the management board of the Voice Contact Center, about customer service through a video channel, challenges, expectations, and the future.
Video service is one of the trends that have been widely discussed for quite a long time. In practice, however, still few companies decide to implement that solution.
The whole article is available on the website: http://ccnews.pl/2017/10/03/wideo-jest-doskonalym-ale-czesto-niedocenianym-kanalem-kontaktu/