The first impression is the most important. When acting on behalf of our clients, we build their image, which is why the quality of service is our priority. We care about the competences of our team. Our consultants undergo comprehensive training so that they not only provide complete information, but also make a good impression during communication with customers.
- Customer Service Office
- Management of requests and complaints
- Support for the damage liquidation process
- Medical visit registration centre
- Customer service for online shops
- PR campaigns
- Overflow suport
We support all contact channels: telephone, email, chat, video chat, social media, SMS, regular mail.
We operate product, sales and technical infolines. We flexibly adapt to customer expectations and we are not afraid of non-standard projects.
We have dedicated solutions for individual industries, such as the insurance, finance, FMCG, automotive and medical industries.
Our projects in the scope of customer service have been awarded two times in the Złota Słuchawka contest.
CUSTOMER SERVICE – SELECTED PROJECTS:
How to optimise customer service processes?